Maybe one day I will actually enjoy the peace of early mornings. For now, I just know that I am awake because I still am struggling with the sleep habits (or lack of) I developed in graduate school. One thing that I am learning about social work: it is never the same thing. I like the challenges and newness that each day gives me. When asked "what does a social worker do?"; I hope this blog provides a small amount of insight into answering that question. Most of what I will write about will come from a medical social worker's perspective working for a home healthcare agency. I am on the board of directors of two organizations, so I will be writing about that experience as well. And I have spent over 6 years helping the homeless find their voice in our community, so I suppose people call me an activist. Okay, enough about my boring background! Back to trying to wake up on a rainy Monday morning and organizing my day.
I have an inservice to prepare for tomorrow. It has become clear since starting my new job, that an understanding of psychosocial topics is necessary for those I work with. I work with a team of nurses, physical therapists, and occupational therapists, who manage patients' cases. I meet weekly with the case managers (who are nurses) and discuss the progress of patients. As as social worker, part of my job is providing resources for the patients so they have tools for themselves, but also providing information for my team of nurses. The majority of the patient population in our home healthcare agency is geriatric, but we have patients of all ages except pediatric cases. I am finding that there is a lack of education and understanding about several topics that I see often in my job. Depression, suicide, Alzheimers, and dementia are the topics that I hope to educate my agency about. As I talk to our patient's physicians, along with the nurses working at the agency, they have been honest with me about their lack of knowledge in these four areas.
So tomorrow's inservice is going to talk about depression. As a sociologist and a strength-based social worker, I struggle with that label of depression. Something to know about me- in a perfect world, I would not be assigning labels to people just because their thinking is unique. Don't misunderstand me, depression is serious and needs to be addressed. But to simply slap a DSM code on a patient and then prescribe an anti-depressant if far from the answer. As a medical social worker, that is what I am currently doing though. When I was working among the homeless, counseling was the tool used to deal with depression. Most of the homeless folks did not have the luxury of insurance and therefore anti-depressants was not even an option. Only those who were suicidal, needing immediate help, threatening to harm themselves or someone else, received medical intervention- meaning the label "51/50". And unfortunately getting help meant being handcuffed, placed in the back of a police car, and driven to a behavioral center- a "psych hospital".
In working with patients in the home healthcare setting, insurance basically pays for the social worker to make 2 visits. In some cases, I do get authorizations from the physician and insurance company to make more than the 2 visits, but those cases are rare. Within that 2 visit framework, I am making assessments and then creating recommendations that are passed on to the case manager, and then given to the patients' physician. I am thinking of creating a little bumper sticker or license plate frame that best describes my job: "Medical Social Work- Pissing on a Forest Fire Everyday". And that really is how it can feel on most days.
So today, I will call some patients and schedule visits and then work on the inservice for tomorrow. Hopefully, I do not have any visits that absolutely must happen today. I need to create a PowerPoint for the inservice and print some brochures and notes for the class. The challenge of this inservice is that I have only 30 minutes.
I am also trying to figure out a good system for tracking my referrals to one county agency in particular. My predecessor did not have a "system", but her lack of a system worked for her. She was able to just fax the referrals in to the agency, but this same agency is resistant to letting me do the same thing. They want me to both call and fax the referral. That would be fine, except I make the call, and leave a message for a worker. I am on the road, and either I get the call back while on the road and without the patient information in front of me, or I never get the callback. I am now getting calls from the patient or patient's family asking if I have taken care of a referral, and have to backtrack looking for when I made a referral and follow-up. I love being organized, and this referral mess is bugging me and is going to get "fixed" this week!
Some high points for this Monday. It is raining and I absolutely love the rain! My niece now says to me, "Auntie, I love you". Both of my sons are healthy and happy with great women in their lives. And I now have someone special in my life who is supportive and puts a smile on my face when I need it! Life is good on this Monday.